Technical advice

We offer various services such as conception & project management so that our clients can sit back and relax. Product and graphic design to take our clients' campaigns to the next level and software development as well as technical consulting on all aspects of live interaction / brand activation.

We even specialize in individual software solutions. We now have a broad portfolio of different software solutions, from complex 3D interaction, online stores, to customized landing pages, we always strive to fulfill your every wish.

We deliver our photosystem hardware worldwide. The delivery time always depends on the country. Within the European Union we usually deliver within 4-5 working days.

We recommend booking as early as possible to guarantee availability, especially during the high season. However, we can often fulfill last-minute requests.

Yes, it is our goal that our customers do not have to carry out any installations and configurations. Unpack, connect to the power supply and get started.

Yes, a stable internet connection is required for the smooth running of the event and especially for our background removal services. If you have concerns about the internet quality at your event location, we also offer optional 5G routers that can ensure a fast and reliable connection. However, this option is not included as standard in the rental price / purchase price and must be booked separately.

It all depends on what you book. We offer a variety of modules, from basic equipment to special add-ons. You have the option of customizing your photo booth in the store or contacting us for a custom-made offer. This way we can ensure that you get exactly what suits your event best.

Assembly varies depending on the model. However, we provide detailed instructions and offer an optional assembly service.

For example hardware branding is available for the UpReach Pro and Classic. You can design the user interface and configuration of your photo booth yourself with your own cloud access. We also offer an optional creative and software service.

Each photo booth and hardware comes with our specially developed software for maximum interaction and user-friendliness. A workshop on how to use the software is included in the purchase price.

Yes, our software is specially developed for the best possible interaction at corporate events, trade shows and marketing campaigns. It is intuitive and requires no prior technical knowledge.

Yes, our photo booths and hardware can be set up both indoor and outdoor. For outdoor events, however, we recommend taking a few extra precautions, such as a weatherproof shelter to protect the technology from rain or strong sunlight.

The photos taken with our photo booths are available immediately. You can download the photos directly to your cell phone using a QR-code scan or send them to yourself by e-mail or SMS. If you book an optional printer, you can also print out the photos directly on site.

Of course, we offer workshops of all kinds and help you whenever we can.

You can put together your own package in the shop or request a personal consultation for a customized solution.

Our products are CE, RoHS, FCC and ISO 9001 certified and therefore not only meet the highest quality standards, but are also suitable for worldwide use.

In addition to detailed instructions and a software workshop, we also offer technical customer support - we can be reached via live chat or email and provide support as quickly as possible.